Dealer Support Specialists are responsible for coordinating administrative activities of the Sales and Marketing Department while working to facilitate marketing programs & usage, triage telephone calls, assist with new dealer set-ups, support to existing dealers, and other activities as needed.
Do you enjoy interacting with customers and thrive in a results oriented environment?
If this sounds like you, we’d love to talk!
QUALIFICATIONS-EXPERIENCE
- 1+ year of customer service experience is desired.
- 1+ year of experience in sales/marketing, preferably in Consumer Finance Industry is desired
- Track record in succeeding in a goal-driven sales/service environment
- Must be able to clearly communicate AFI’s programs to dealers (verbally and in writing).
- Must have the ability to use persuasive sales techniques to overcome dealer objections.
- Top-notch written and verbal communication skills in English, as well as excellent listening skills (Spanish is desired)
- Ability to work effectively with a spectrum of personalities as well as excellent listening skills
- Desire to promote products and services to assist in the continued growth and development of AFI
- Drive to maintain a strong relationship with dealers to encourage dealer assistance in servicing our customers
- Superb attention to detail and organizational skills
- Self-starter with ability to identify needs and areas of impact, as well as potential solutions
- Team player who works well under pressure, and is flexible in the face of changing priorities and needs
- Strong prioritization skills and a track record of consistently going above and beyond with outside-the-box thinking
- Intermediate Computer skills with working knowledge of Windows applications
- Incredibly bright individual who works well under pressure and has a passion to learn and contribute
- Enjoy chaos and have the ability to be really flexible in response to changing priorities and needs
- Must have the ability to travel when needed (up to 15% travel)
- Similar combination of education and experience will be considered
Employment Term: Regular
Employment Type: Full Time
Hours per Week: 40+
Work Hours (i.e. shift): Schedule will be between 7:00 AM to 6:00 PM Monday through Friday. Schedule will be consistent. Ideal candidate will be able to work 9 AM to 6 PM.
Starting Salary Range: $14.23+ based on experience
Full Benefits Package including: Medical, Dental, Vision, Group Life Insurance Plan, 401K with Company match, Short-Term Disability, Long-Term Disability, Paid-Time-Off and much more!
Casual for Cause – At Aqua Finance, casual day can be every day. We have used the perk to dress casual to help raise money for a variety of charities. https://www.aquafinance.com/who-we-are/news-events/casual-for-a-cause-q1-2016/
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Source: Indeed.com
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