Tired of working in retail, restaurants, hotels, warehouse, or delivery—TRY A NEW CAREER IN CALL CENTERS (currently able to work from home)
- No experience necessary, we will train the right person.
- Location: Tempe, AZ.
- Pay: $12 base pay PLUS bonus (opportunity to earn $14 per hour PLUS bonus)
- Schedule: 8am-5pm Mon-Fri (NO WEEKENDS)
Responsibilities:
- Answer incoming calls and make outbound calls to answer customer questions and resolve customer issues.
- FIRST PARTY COLLECTIONS
- Provide an elevated level of customer service
- Maintain customer confidentiality
- Provide immediate customer resolution
- Work diligently and consistently through an 8 hour day
- Use computers, automated systems, and a variety of software
- Successfully complete training and retain information that is taught
- Maintain call quality and compliance
- Follow guidelines regarding goals, attendance, policies and procedures
Qualifications:
- Must be able to pass and maintain a background check
- PC proficiency
- Ability to work 40 hours per week
- Must be customer service oriented
- Legally eligible to work in the United States
- Dependability with attendance and ability to meet deadlines
- Must be coachable
- Able to adapt to different situations while maintaining composure
- High level of integrity and accountability
- Able to multi-task while having a conversation
Benefits:
- Opportunity for Bonus
- Medical, Dental, Vision coverage
- 401 K
- Opportunity to transfer departments
- Opportunity to for advancement
- Referral bonuses
Job Type: Full-time
Salary: $12.00 to $14.00 /hour
Job Type: Full-time
Pay: $12.00 – $14.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Supplemental Pay:
Education:
- High school or equivalent (Required)
Working Days:
- Monday (Required)
- Tuesday (Required)
- Wednesday (Required)
- Thursday (Required)
- Friday (Required)
Communication method(s) used:
Job Duties:
- Answer incoming customer inquiries
- Collaborate with management teams to stay updated on new products, services, and policies
- Record customer information within our customer service database
- Engage with clients in a friendly and professional manner while actively listening to their concerns
- Offer support and solutions to customers in accordance with the company’s customer service policies
- Other duties as requested
This Company Describes Its Culture as:
- Detail-oriented — quality and precision-focused
- Aggressive — competitive and growth-oriented
- Outcome-oriented — results-focused with strong performance culture
This Job Is:
- A job for which military experienced candidates are encouraged to apply
- A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
- A good job for someone just entering the workforce or returning to the workforce with limited experience and education
- A job for which all ages, including older job seekers, are encouraged to apply
- Open to applicants who do not have a college diploma
- A job for which people with disabilities are encouraged to apply
Company’s website:
- www.virtuososoucing.com
Work Remotely:
- Temporarily due to COVID-19
Source: Indeed.com
Click Here To Apply
