Company Overview
HHAeXchange is one of the healthcare industry’s fastest growing home care software solutions providers. Founded by professionals with deep experience in software development and healthcare, our platforms are tailored for home care providers looking for innovative, yet cost effective ways to provide better service to patients, maintain a high level of compliance and make the most of market opportunities.
The home care industry is booming – with continued growth expected over the next 20 to 30 years. HHAeXchange is poised to capitalize on that market opportunity with an innovative, market leading SaaS based solution for home care providers and payers. We’re currently the dominant player in the NY metro area with over 200 customers. After a major investment from McCarthy Capital we are now poised to expand nationally and are looking for top talent to help fuel our growth.
Currently, we are seeking an Revenue Cycle Specialist to join our growing team!
Position Overview
The Revenue Cycle Specialist will support customers with all phases of their revenue cycle. You will also be responsible for setting up new customers, technical writing, and product support, and will work closely with our Home Health Agency clients.
Essential Job Functions
- Skillfully supporting customers with Revenue Cycle functions.
- Gather and document custom business requirements.
- Liaise between business and technology team members with customer facing responsibility.
- Improve products by notifying development team of problems and making recommendations.
- Respond to client inquiries by phone from the office.
- Understand and manage evolving client expectations.
Required Skills and Experience
- Minimum 3-5 years of Revenue Cycle and EDI equivalent technical experience.
- Experience with Microsoft Windows operating systems.
- Strong organizational, client management, and multitasking skills.
- Comfortable troubleshooting over the phone, at times using remote desktop sharing utilities.
Preferred Skills and Experience
- Knowledge and experience working with EDI 837 Claim Files and 835 Remittance Files for all payers including New York State Medicaid.
- Knowledge with mapping, testing and maintenance of electronic interfaces between HHA’s software platforms and third party vendors, including clearing houses. These interfaces will occur in different formats that may include text, XML and web-services.
Benefits
Competitive pay with a flexible and affordable benefits program designed to help you be well, including: medical, dental & vision coverage, vacation & PTO, flexible spending accounts, long term disability insurance, life insurance, and a 401(k) plan.
Job Type: Full-time
Pay: $45,000.00 – $55,000.00 per year
Benefits:
- Health insurance
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Revenue Cycle Management: 3 years (Preferred)
- Microsoft Windows Operating System: 3 years (Preferred)
- EDI: 3 years (Preferred)
- Troubleshooting on the phone: 3 years (Preferred)
Work Remotely:
- Temporarily due to COVID-19
Source: Indeed.com
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